Recently, independent watchmakers in Australia have complained to the Australian Competition and Consumer Commission, because Rolex has a ban on selling watch parts to that group. Therefore, even those many of these watchmakers have years of experience, they often cannot repair Rolex brand watches. In addition, Swatch has recently restricted the sale of certain parts as well.
From an article in The Australian News:
Third-generation Sydney watchmaker Nicholas Hacko said an independent repairer who usually fixed five Swiss watches per week stood to lose $218,000 in revenue each year if they could not source parts.
“If you have access to spare parts, you can employ a full-time watchmaker and an apprentice,” he said. “In two or three years’ time we will all be battery fixers.”
At WatchFacts, we have a service network of factory authorized watchmakers – which means that we are able to repair practically any make and model of luxury watch (you can see a list of the brands we service here.) However, developments such as these can affect the watchmaking industry as a whole, and we will keep an eye on changes in this story as they occur.